Communication templates allow you to customise the emails that candidates and raters receive from the Campaign System. You can create a template for each stage of your job to thank candidates for applying, update them on their application, or notify them of tasks they have been invited to complete.
When customising an email template, you can add "parameters" - placeholders that will automatically fill in the user's details when sending them an email. This lets you re-use email templates across multiple job roles, rather than having to set up a new set of templates for each job.
- How to set up a new email template
- Attach an email template to a stage
Create a New Email Template
To get started with templates, follow the instructions below:
| Log in to campaign.vieple.com and go to the Accounts page. |  |
| Select the Email icon under your account name. |  |
| To create a new template, click the New Template option in the left side-menu. |  |
Fill in the fields to create your new email template:
Attach an Email Template to a Stage
Once you have set up an email template, you can attach it to a stage on your job. When applicants are moved into the stage, you will have the option to automatically send out that notification email.
For more info about stages, check out our article.
Sample Email Templates
You can use our templates below as a reference, simply copy and paste the content into your new communication template. Once pasted in, you can use these as a starting-off point, and make any changes that you would like.
Application Received
| Subject: #client.name# - Application for #job.title#
Body: Dear #respondent.first_name#, Thank you for taking the time to submit an application for the role of #job.title#. Your application has been successfully submitted as of #job_application.created_at# and our team will review this in the coming days. For any updates on your application, keep an eye out for further emails from #vieple.support_email#.
Kind regards,
|
Application Termination | Subject: #client.name# - Application for #job.title#
Body: Dear #respondent.first_name#, We appreciate your interest in #client.name# and the time you have invested in applying for the role of #job.title#. Unfortunately, our team have not selected your application to progress for further consideration. We would like to note that competition for jobs at #client.name# is always strong and that we often have to make difficult choices between many high-caliber candidates. We will be advertising more positions in the coming months. We hope you’ll keep us in mind and we encourage you to apply again.
Kind regards,
|
Invitation to Complete Testgrid Online Testing | Subject: #client.name# - Application for #job.title# - Invitation to Online Psychometric Assessment
Body: Dear #respondent.first_name#, Thank you for your patience while we have been reviewing applications for the role of #job.title#. We are excited to invite you to the next stage of the process - an online psychometric assessment. To access your task and view your deadline, please log in at #login_url# and enter your username and password: #respondent.email# Password: [ Use your existing password ] If you aren't sure of your password, you can reset that on the #login_url# page, by clicking on the "Forgot Password?" link.
Kind regards,
If you require assistance, please contact our helpdesk or check the Frequently Asked Questions section on our website:
|
Invitation to Complete a Vieple Video Interview | Subject: #client.name# - Application for #job.title# - Invitation to Online Video Interview
Body: Dear #respondent.first_name#, Thank you for your patience while we have been reviewing applications for the role of #job.title#. We are excited to invite you to the next stage of the process - an online video interview. Please set aside time to complete this interview in a quiet place without distractions. To access your task and view your deadline, please log in at #login_url# and enter your username and password: #respondent.email# Password: [ Use your existing password ] If you aren't sure of your password, you can reset that on the #login_url# page, by clicking on the "Forgot Password?" link.
Kind regards,
If you require assistance, please contact our helpdesk or check the Frequently Asked Questions section on our website:
|
Task Reminder | Subject: #client.name# - Application for #job.title#
Body: Dear #respondent.first_name#, This is a reminder to let you know you still have an outstanding task to complete as part of your application for the role of #job.title#. To access your task and view your deadline, please log in at #login_url# and enter your username and password: Username: #respondent.email# Password: [ Use your existing password ] If you aren't sure of your password, you can reset that on the #login_url# page, by clicking on the "Forgot Password?" link.
Kind regards,
|
Generic Application Update | Subject: #client.name# - Application for #job.title#
Body: Dear #respondent.first_name#, Thank you for your patience while we have been reviewing applications for the role of #job.title#. We would like to update you to let you know that we are still currently considering your application. When any further updates are available on your application, we will let you know by sending you an additional email.
Kind regards,
|
Assessment Centre Notification | Subject: #client.name# - Application for #job.title#
Body: Dear #respondent.first_name#, Thank you for your patience while we have been reviewing applications for the role of #job.title#. We are excited to inform you that your application has been progressed to the next stage of the process - an in-person assessment centre. Date, time and location will be confirmed to you in a follow up email from our recruitment team at a later date.
Kind regards,
|