Manage Raters and Administrators on your Account

Modified on Thu, 9 Nov, 2023 at 9:27 AM

To manage user access on your account, watch our video or read through the instructions below.



 

Step 1

Head into your account by selecting the card with the name of your company.


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Step 2
Select the User Management option from the side-bar.

From here, you can manage your Administrators, and Raters using the tabs at the top of the page.
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Client Administrators Tab

From this tab, you can manage the list of current users who have administrator access to your account. Administrators have permission to:

  • Create Interviews
  • Send Invitations
  • Allocate Raters
  • View Group Reports
  • Generate Usage Reports
  • Manage other Users' Access

 

To add a new administrator to your account, click on the Create a Client Administrator option in the side-bar:


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Enter the user's First Name, Last Name and Email, and click "Create" to send an invitation with their new login details. You will see their name listed in the administrators list after sending their invitation.

If you would like to remove an administrator from your account, just click on the "Remove Access" button next to their name on the list.

 

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Raters Tab

From this tab, you can view and remove access to the Raters on your account. For instructions on how you can invite new Raters to your account, and assign them candidates for review, visit our help centre article here.


The list shown on this tab contains all of the Rater users who have been invited to your account so far. Clicking "View" next to their name will show you the full list of candidates they have been invited to review:

 

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If you would like to remove a Rater's access from a candidate, you can check the box next to the candidate's name, and click the "Remove Access" button. If you remove all candidates, the Rater will be removed from your account.