I am a new Administrator for my company's existing Vieple Account

Modified on Thu, 9 Nov, 2023 at 9:21 AM

 

The articles below will cover all of the features and settings you may need when getting started as a new user for an existing Vieple account.

 

If you have any questions or require technical assistance, you can get in touch with our Service Desk team at [email protected].

 

 


Customise Email Communications

Your Vieple account will come pre-loaded with default email templates that contain all of the information and instructions that candidates will need to access the system. You can also tailor them to your liking or create your own emails which automatically fill in details such as closing dates and interview titles.

[View the Article]

 

Create a Video Interview and Send out Invitations to Candidates

When you are ready to start inviting candidates, you can create a new interview and invite the candidates directly via email, or open a link for them to register themselves.

[View the Article]

 

Send Reminders and Extend Interview Deadlines

After sending out invitations, you may need to remind candidates to complete their task or change deadlines. You can manage that from the Respondent Communications page in your interview.

[View the Article]

 

Invite Raters to Watch and Review your Candidates' Responses

Once your candidates have started submitting their interviews, you can assign access to Raters - users who are able to view the responses and leave comments and scores. Raters will only have access to the candidates that you choose to assign to them.

[View the Article]

 


Additional Useful Features

 

Question Bank - Save Questions to your Account for Quick Access

[View the Article]

 

Add Video Introductions, Thank You Messages and Questions to your Interview

[View the Article]

 

Organise your Account using Templates and the Archive

[View the Article]

 

Quick Interview Settings

[View the Article]