Customize the SMS notifications sent from your account

Step 1	Head into your account by selecting the card with the name of your company.
Step 2	Select Manage Communication Templates from the side-bar.
Step 3	Select New Communication Template from the side-bar, or choose Edit on an existing email template. You can browse the saved SMS templates on your account using the tabs at the top of the page.
Step 4	Choose a Template Name, this will be how your template is identified on your account. This won't be shown to candidates.
Step 5	Choose a Communication Method, this is what situation the SMS can be used in.
Step 6	Choose a Template Type, this is what situation the SMS can be used in.
Step 7	Enter a Subject line for your new email template.
Step 8	Enter the Body content for your new email template. We recommend copying this from the default template as a starting point - you can find this on the previous page.
Step 9	Click Create to save your new template to your account. You can now use your new template from the communications centre,  or when you send your next invitation.

Parameters

When you are updating the body and subject of your email template, you can include Parameters. These are placeholders that automatically fill in details from the system when they are included in your email. You can find them listed on the page once you select a template type.

To use a parameter, just type in one of the phrases enclosed between the hash (#) symbols:

When your template is used to send an SMS to a user, the corresponding detail will be automatically included.

Login details are not available for SMS notifications due to security. We recommend the SMS is used to notify the user to check their email in order to log into Vieple.

The paremeter  #respondent_email_masked# is used for SMS notifications in the event that the mobile number is compromised.